Boards
A board is a collection of posts — feature requests, bugs, or ideas. Your users vote and comment on posts so you can see what matters most. Boards are where heedback listens.
Creating a board
From your dashboard, choose New board and give it a name. Boards start out public — a shareable URL anyone can visit without an account — and you can make one private any time from its own page (see Private boards).
Renaming a board
Board names carry an emoji, and both parts are edited in place — there's no separate edit screen. Hover a board on the Boards list (or its own page) and click the pencil beside the name: the name becomes an input with an emoji picker docked inside it. Press <kbd>Enter</kbd> or click away to save, <kbd>Esc</kbd> to discard.
Posts, votes, and comments
Each post has a title, a description, a status, and a vote count. Anyone with access to the board can:
- Vote — one vote per person per post, so counts reflect real demand.
- Comment — discuss the idea in a thread; makers can reply publicly.
Makers can create, edit, merge, and re-status posts from the dashboard.
Organize and control who posts
Two things make a board your own:
- Statuses & custom fields — rename the status workflow and capture structured data (severity, customer tier, …) on every post.
- Moderation — hold public and widget submissions in a queue for approval before they appear.
- Private boards — keep a board visible only to your team, excluded from every public surface.
Collecting feedback
Share your board two ways:
- Public page — send users your workspace board URL.
- Widget — embed heedback's widget on your own site so users post and vote without leaving your product (see Install the widget).
Next steps
Group your posts on the roadmap, and when a post is done,
publish a changelog entry so subscribers hear about it.